FAQs
Find solutions to common inquiries about our products, services, and orders. If you need further assistance, feel free to contact us.
BRAND & TRUST FAQs
What is AES Car India?
AES Car (aescar.in) is the official website to buy genuine AES automotive lighting products in India, including headlight projector lens, fog lens, and auxiliary lens for cars, bikes, and commercial vehicles.
Is AES a genuine/authentic brand?
Yes. AES (Guangzhou AES Car Parts Co., Ltd.) has been manufacturing automotive lighting since 2003, holds 100+ patents, and its products are sold in 110+ countries. Read more about AES
Does AES ship its products directly to India?
No. AES Global does not ship directly to Indian customers. AES Car India is the official supplier that sources and delivers genuine AES products across India.
What certifications does AES hold?
AES products have passed European EMARK certification, ISO9001 quality management certification, US DOT quality certification, and IATF 16949 certification — international standards for automotive parts.
VEHICLE COMPATIBILITY FAQs (Car / Bike / Commercial Vehicle)
Are AES lights available for cars, bikes, and commercial vehicles?
Yes. AES makes lighting solutions for all three — passenger cars, motorcycles, and commercial/heavy vehicles. Browse all AES lighting products
Can I use an AES bi LED projector lens on a motorcycle?
Yes. AES offers compact bi led projector lens and auxiliary lens sizes specifically suited for motorcycles, alongside standard car-size options. See auxiliary light options
Do AES headlights suit trucks and commercial vehicles?
Yes. AES automobile projector lens and LED headlight systems are built with higher heat tolerance and durability for the long-duty demands of trucks and commercial fleets.
Is there a difference between car and bike LED headlight kits?
Yes. Bike LED headlight kits are more compact and lower-power to fit smaller housings, while car LED headlight and car projector lens kits are sized and powered for four-wheeler headlamp housings.
How do I know which AES lens fits my vehicle model?
Check the product page for size (inch), wattage, and vehicle-type compatibility listed under each lens projector headlight product, or contact our team with your car/bike model for a fitment recommendation.
HEADLIGHT PROJECTOR LENS FAQs
What is a headlight projector lens?
A headlight projector lens is a lens-and-reflector unit that focuses LED or laser light into a sharp, controlled beam for better road visibility and less glare compared to standard bulbs. Shop headlight projector lens
What is a bi-LED projector lens?
A bi-LED projector lens is a single unit that produces both low beam and high beam using LED light sources, replacing the need for separate bulbs.
What is the difference between a bi LED projector lens and a laser projector lens?
A bi LED projector lens uses LED chips as the light source, while a laser projector lens uses laser diodes, which typically produce a brighter, more focused beam over longer distance.
Is AES bi led projector lens better than a normal halogen headlight?
Generally yes — AES bi led projector lens units produce a brighter, more focused beam, use less power, and last longer than halogen bulbs, improving night driving visibility.
What wattage should I choose for a car LED headlight?
Wattage depends on your vehicle and driving needs; most passenger cars use 35W–90W bi-LED projector lens units. Check each product listing for the exact wattage options available.
FOG LIGHT FAQs
What is a fog lens/fog light projector used for?
A fog lens or fog light projector improves visibility in rain, fog, dust, and low-light conditions by projecting a wide, low beam that doesn't reflect back into the driver's eyes. Shop fog light projectors
Are AES fog lights suitable for Indian monsoon driving?
Yes, AES fog lens projectors are designed to improve visibility in heavy rain, fog, and dust — common conditions on Indian roads during monsoon season.
What sizes do AES fog light projectors come in?
AES fog light projectors are available in 2 inch and 3 inch sizes, in single and dual laser/reflector configurations.
AUXILIARY LIGHT FAQs
What is an auxiliary lens used for?
An auxiliary lens is an add-on lighting unit — often used for a wider light spread, added brightness, or a customized headlight look — fitted alongside or within the main headlight housing. Shop auxiliary light projectors
Can auxiliary lights be used on both cars and bikes?
Yes, AES auxiliary lens and bi led projector lens options come in multiple sizes, including compact versions suited for motorcycles as well as larger units for cars.
INSTALLATION & FITMENT FAQs
Can I install an AES projector lens myself?
Basic installation is possible for those with automotive experience, but AES recommends professional fitment at a car accessory or retrofit shop for correct beam alignment and wiring.
Do AES lens kits include wiring and mounting parts?
Most AES projector lens and auxiliary lens kits include the core mounting hardware; specific wiring harnesses or adapters may be sold separately as car retrofit parts. Check the individual product listing for what's included.
Will installing an AES headlight projector lens affect my car's warranty?
Aftermarket lighting modifications can affect a vehicle's manufacturer warranty in some cases. Check with your car manufacturer or dealership before installation.
LEGALITY & RTO/RETROFIT FAQs (India-specific)
Is it legal to retrofit LED or laser projector lens headlights in India?
Headlight modification rules vary by state RTO (Regional Transport Office) in India. It's advisable to check current local RTO regulations before retrofitting, and to choose beam colors and brightness levels (typically white, 6000K or below) that meet standard visibility norms.
What headlight color temperature is generally accepted in India?
White or off-white beams (roughly 4300K–6000K) are generally preferred, as excessively blue or colored beams can attract scrutiny under local motor vehicle rules. Confirm current rules with your local RTO.
PURCHASE / ORDERING FAQs
How do I place an order on aescar.in?
Select your product, choose the correct size/wattage variant, add it to your cart, and complete checkout with your delivery address and payment method.
Do I need to create an account to order?
Most Shopify-based stores like aescar.in allow guest checkout, but creating an account lets you track orders and save details for faster future purchases.
Can I order for both B2C (personal use) and B2B (bulk/dealer) purchases?
Yes. aescar.in supports both individual customer orders and B2B/bulk enquiries — for B2B enquiries call +91 7900 7200 51, and for B2C enquiries call +91 7900 7200 31.
How do I know which product variant (size/wattage) to order?
Check the size (inch) and wattage details on each product page, or contact us with your vehicle make and model for a recommendation.
Can I cancel my order after placing it?
Orders can typically be cancelled before they are shipped — contact our support team at info@aescar.in as soon as possible after placing your order.
PAYMENT FAQs
What payment methods does aescar.in accept?
aescar.in accepts standard online payment methods available at checkout, including major cards, UPI, and net banking (exact options are shown on the checkout page).
Is Cash on Delivery (COD) available?
COD availability depends on your pin code and order value — check availability at checkout by entering your delivery address.
Is it safe to pay online on aescar.in?
Yes, payments are processed through secure, encrypted checkout gateways standard for e-commerce transactions.
SHIPPING & DELIVERY FAQs
Does AES Car India deliver across India?
Yes, AES Car India ships AES automotive lighting products across India.
How long does delivery take?
Delivery timelines vary by location; check the estimated delivery window shown at checkout or in your order confirmation email.
Can I track my order?
Yes, once your order ships, you'll receive tracking details via email/SMS to monitor delivery status.
Do you ship internationally from AES Car India?
AES Car India is focused on serving customers within India; for orders outside India, refer to AES's global site.
RETURNS, REFUNDS & WARRANTY FAQs
What is AES Car India's return policy?
Check the Returns/Refund Policy for eligibility windows and conditions, or contact info@aescar.in for help with a specific order.
Do AES products come with a warranty?
AES lighting products typically carry a manufacturer warranty against defects — check the specific warranty period listed on each product page.
What do I do if I receive a damaged or wrong product?
Contact AES Car India support at info@aescar.in with your order number and photos of the issue within the return window stated in the policy, and the team will guide you through replacement or refund.
Can I exchange a product if it doesn't fit my vehicle?
Contact support before installation with your order and vehicle details — unused, uninstalled items are generally easier to exchange than installed ones.
AFTER-SALES SUPPORT FAQs
How do I contact AES Car India for support?
Email info@aescar.in, call B2C support at +91 7900 7200 31 (or B2B enquiries at +91 7900 7200 51), or use the Contact page.
Where is AES Car India located?
AES Car India's office address is 21, First Floor, Akshar Complex, Giriraj Main Road, B/h Bus Stand, Junagadh, 362001, Gujarat, India.
Where can I find installation guides or buying tips?
Visit the AES Car blog for buying guides and product comparisons, such as the bi-LED projector lens guide for Indian car headlights.
Does AES offer OEM/ODM customization for bulk/business buyers?
Yes, AES offers OEM/ODM customized services for business partners — contact the B2B team to discuss requirements.
